Returns Information


All items sold by KJ Beckett are guaranteed to be authentic, in new condition and inspected by careful quality control. In addition we offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

18-day money back guarantee on all purchases


UK returns must be received by KJ Beckett within 18 days of receiving your order. Four days should be allowed for postage, so please ensure your item is posted within 14 days of receipt.

If original delivery was made to an address outside the UK this is extended to 30 days. 10 days should be allowed for postage, so please ensure your item is posted within 20 days of receipt.

Returns Process


Please follow the procedure below so that we can refund your money as quickly as possible:

1. Along with your order, you will also receive a returns slip as part of your invoice. Please complete the returns slip.

2. Replace your unwanted order, including box and paperwork, in the same protective outer packaging that it came in (or other suitable protective outer packaging).

3. The address to return the unwanted order to is:

Returns
KJ Beckett
10 Temple Court
Keynsham
BS31 1HA

4. Please return your unwanted order using Royal Mail Recorded delivery (we will refund you this amount).

5. Upon receipt we will inspect the item(s). We will refund the full purchase price plus the cost of returning the item (we will refund up to the original postage cost).

6. The item(s) must be returned in the same condition as sent, in the original box, with all original paperwork (e.g. warranties and tags) which must also be in same condition. Items that show signs of wear or are damaged in any way (such as mark or blemishes) cannot be accepted for return. The item must also not have been sized or altered in any way. Damaged goods due to customer's negligence cannot be accepted for return.

Statutory Rights


This does not affect your statutory rights.